1. Services
We provide technology services including device repair, micro-soldering, data recovery, gaming-console repair, custom PC builds, IT support, network design and installation, cybersecurity assessments, web development and hosting, and printing services. The specific scope of work for any engagement is described in your written quote, work order, or repair ticket.
2. Quotes, Estimates and Diagnostic Fees
All written quotes and estimates are based on the information available at the time of issuance. A diagnostic fee applies to most repairs and is disclosed in advance. When a repair is approved and completed with us, the diagnostic fee is deducted from the final invoice. Diagnostic fees are not deducted for water-damage cases or services we are unable to perform due to parts availability or device condition. Final pricing may change if additional damage or scope is discovered, and we will notify you for approval before continuing work.
3. Payment Terms
Payment is due in full upon completion of service unless other terms have been agreed in writing. For custom PC builds, network installations, web development projects, and printing orders, a non-refundable deposit may be required before work begins. Accepted payment methods include cash, major credit and debit cards, and approved business invoicing. Late balances may accrue a reasonable service charge as permitted by law.
4. Repair Authorization and Parts
By delivering a device to us, you authorize Everest Multi Tech to perform the work described on the repair ticket and to use replacement parts of equal or better quality. Where Genuine, OEM, and aftermarket parts options are available, we will note the option used. Replaced parts become the property of Everest Multi Tech unless you specifically request to keep them at drop-off. Some repairs may void manufacturer warranties; you acknowledge this risk before authorizing work.
5. Customer Data and Backups
You are responsible for backing up all data on any device left for service. While we use reasonable care, we are not liable for data loss, software issues, or third-party application behavior that may result from repair, upgrade, OS reinstallation, or data-recovery efforts. Data recovery is offered on a best-effort basis and results cannot be guaranteed when storage media is physically damaged.
6. Turnaround Time and Parts Availability
Turnaround estimates are best-effort and may vary based on parts availability. Standard parts typically arrive within 3 to 4 business days; overseas parts may take 10 to 15 business days. Rush orders may be available at an additional fee disclosed at the time of order. We will keep you informed of meaningful schedule changes.
7. Warranty
Custom PC builds carry a build warranty of 30, 60, or 90 days depending on the tier. Repair labor carries a 30-day workmanship warranty unless otherwise noted on your invoice. Replacement parts are covered by the original manufacturer warranty, which we will assist you in claiming when applicable. Warranties do not cover physical damage, liquid damage, software issues unrelated to our work, third-party modifications, or normal wear and tear.
8. Unclaimed Property
Devices and printing orders left at our shop for more than 60 days after notice of completion or after we attempt to contact you may be deemed abandoned and disposed of in accordance with applicable Ohio law. Storage fees may apply for property left beyond the agreed pickup window.
9. Printing Services
Printing orders are produced from artwork and proofs that you review and approve. Once approved, orders are non-refundable. Design revisions beyond two rounds may incur additional fees. Color reproduction may vary slightly between digital proofs and final prints due to differences in displays, paper, and materials. Custom dimensions, oversize signage, and vehicle wraps are quoted individually.
10. Web Development and Hosting
Website projects are delivered against the scope described in your proposal. Hosting and maintenance plans renew on a monthly or annual basis as specified at signup, and may be cancelled with reasonable written notice. You retain ownership of original content you supply; we retain rights to underlying frameworks, libraries, and any reusable components developed by us.
11. IT Support and Network Services
Managed IT and network services are governed by the service plan you select. On-site response times and inclusions are described in your plan. Emergency or out-of-hours support outside your plan is billed at our standard hourly rate.
12. Cybersecurity Limitations
Cybersecurity services are designed to reduce risk; no security measure can guarantee that systems are completely free from threats. You remain responsible for safe operating practices, password hygiene, software updates, and your own backups.
13. Limitation of Liability
To the maximum extent permitted by law, Everest Multi Tech, its owners, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or use, arising out of or in connection with our services. Our aggregate liability for any claim related to a service will not exceed the amount you paid for that specific service.
14. Indemnification
You agree to indemnify and hold harmless Everest Multi Tech against any claims, damages, or expenses arising from your violation of these Terms, your misuse of our services, or your infringement of any third-party rights, including intellectual-property rights, in artwork or content provided to us.
15. Intellectual Property
You represent that you have the rights to any artwork, logos, content, and materials you supply for printing or web work. Everest Multi Tech retains the right to display non-confidential examples of completed work in our portfolio and marketing unless you request otherwise in writing.
16. Governing Law
These Terms are governed by the laws of the State of Ohio, without regard to conflict-of-laws principles. Any dispute will be brought in a state or federal court of competent jurisdiction located in Franklin County, Ohio.
17. Changes to These Terms
We may update these Terms from time to time. The "Last Updated" date above indicates when the Terms were last revised. Continued use of our services after an update constitutes acceptance of the updated Terms.
18. Contact
For questions about these Terms, contact us at Everest Multi Tech Co LLC, 1929 Baltimore-Reynoldsburg Rd, Reynoldsburg, OH 43068. Phone: (614) 282-7012. Email: emt.repair17@gmail.com.